Questions, feedback, or partnership ideas — we're always happy to chat. Just drop us a line.
The fastest way to reach us. Whether it's a bug report, a billing question, or just to say hello — we read every message.
contact@careconnect-ph.com We aim to respond within 2 business daysStay in the loop for product updates, provider spotlights, and Filipino service-economy stories.
Social accounts coming soon.
Quick answers to the things people ask us most.
Head to the Sign Up page and choose whether you want to join as a Client (hiring professionals) or as a Provider (offering services).
You'll need a valid email address, a phone number, and to pick a password. Providers will also be asked for some basic service info and may be prompted to verify their identity later.
After you finish signing up as a provider, head to your Profile page and upload the following:
We review submissions and grant verified status within 2–3 business days. Verified providers get a badge on their profile that helps them stand out to clients.
If another user is behaving inappropriately, you can:
We investigate every report and may suspend or permanently ban users who violate our Terms of Service.
You can request account deletion in two ways:
Most of your data is permanently removed within 30 days. Some records may be retained longer where required by law — see our Privacy Policy for details.
Yes — right now CareConnect PH is completely free for both clients and providers. No sign-up fees, no subscriptions, no commissions on transactions.
We plan to introduce optional paid features later on, but core matching and messaging will remain accessible to all users. Any pricing changes will be announced clearly in advance.
Log in, click your avatar in the top-right, and choose My Profile. From there you can:
Your changes save automatically and most become visible to other users immediately.